Doutta Galla Community Health
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Mission Statement

Doutta Galla provides high quality, culturally appropriate and accessible primary, community and mental health services with a particular focus on the most vulnerable and disadvantaged in the cities of Melbourne and Moonee Valley.
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Medical Programs

Medical Services

The medical service at Doutta Galla Community Health is committed to providing comprehensive general practice care to all individuals and families in this community. All patient consultations and medical records are kept strictly confidential in line with the Commonwealth and Victorian Privacy legislation.

The Medical Client Brochure and Client Privacy Information is accessible to all clients at reception.

Practitioners

  • Dr. Joanne Gardiner, M.B., B.S.,
  • Dr. Samer Mikhail, M.B., B.S.,
  • Dr. Stuart Haynes, M.B., B.S.,
  • Dr. Stephen Allen, M.B., B.S.,
  • Dr. Victoria Snaidr (Registrar)
  • Dr. Katy Harrison (Registrar)
  • Dr. Marnie Buckwell, M.B., B.S.,
  • Dr. Buddini Ekanayake, M.B.,B.S
  • Dr. Louise Pyle M.B.,B.S
  • Dr. Tara Obeyeskere M.B.,B.S
  • Dr. Rowena Ryan M.B., B.S.,
  • Dr. Nadia Chaves
  • Dr. David Fong M.B., B.S., FRACGP
  • Dr. Marion Bailes MBBS, MHSc.

All Medical Practitioners at Doutta Galla have satisfied the training requirements of the Royal Australian College of General Practitioners. This means we have a commitment to general practice and continuing medical education.
Doutta Galla's fourteen General Practitioners have an interest in: General Medicine, Mental Health, Acute and Chronic Disease, Migrant and Indigenous Health.

Special areas of interest

Dr. Louise Pyle M.B.,B.S
Implanon placement
Women's health
General medicine

Dr. Tara Obeyeskere M.B.,B.S
Women’s health
Paediatrics
Mental health
Refugee and immigrant health
Children’s health
Adolescent health
Dermatology
Infectious diseases
Teaching students and Registrars

Dr. Rowena Ryan M.B., B.S.,
Refugee and immigrant health
Chronic disease
Infectious diseases

Dr. Nadia Chaves
Refugee and immigrant health
Infectious diseases
Teaching students and Registrars

Dr. David Fong.B., B.S., FRACGP
Ante-natal care
Teaching students and Registrars

Dr. Marion Bailes MBBS, MHSc.
Women’s health
Paediatrics
Mental health
Refugee and immigrant health
Children’s health
Adolescent health
Chronic disease
Infectious disease
Pap smear
Aged care

Dr. Sam Mikhail M.B., B.S
Refugee and immigrant health
Minor operations
Dermatology
Smoking cessation
Pain management
Implanon placement
Teaching students and registrars

Dr. Stephen Allen M.B., B.S.,
Paediatrics
Men's health
Children's health
Minor operations
Dermatology
Sports medicine
Musculoskeletal
Implanon placement

Dr. Joanne Gardiner M.B., B.S.,
Ante-natal care
Women's health
Paediatrics
Mental health
Refugee and immigrant health
Chronic disease
Sexual health
Pain management
Pap smears
Infectious diseases
Teaching students and registrars

Dr. Buddini Ekanayake M.B.,B.S
Women's health
Paediatrics
Adolescent health
Chronic disease
Aged care
Minor operations
Sexual health
Implanon placement
Pap smears

Medical services include:

  • General medical practice
  • Acute and Chronic health issues, including preventative health care
  • Women’s, Men’s and Children’s health
  • Antenatal, post-natal and family planning
  • Migrant Health
  • Indigenous Health
  • Youth and young adults
  • Mental Health
  • Immunisation and vaccinations
  • Specialist Nurses (further detail below)
  • Royal Women’s Hospital Shared Care Clinics (both at Kensington and at our Moonee Ponds site on Tuesday mornings)
  • Royal Children's Eczema Clinic (Thursday)
  • Student Placement, Registrar Placement and Research

Specialist services

Dr Nadia Chaves, Infectious Disease Physician
Consulting Sessions: Thursday from 12.30pm to 4pm
Referral process: Requires a referring general practitioner referral
For further information phone reception on 8378 1600
Nadia is able to manage a variety of infectious diseases issues including:

  • general infectious diseases
  • immigrant, refugee and asylum seeker health
  • investigation and management of tuberculosis including latent TB
  • hepatitis B and C- assessment and workup and links to treatment
  • travel medicine: pre and post travel health advice and vaccinations
  • antimicrobial stewardship - trying to optimise use of antibiotics

After-Hours medical service

You can reach a Medical Practitioner during our After-Hours clinic times:-
Mondays and Tuesday 6-10pm. At other times, days or on weekends or public holidays phone the Locum Service on: 13 2660.

Disability access to services

Doutta Galla Kensington Site has ramps for wheelchair access and disabled car parking.

What if you need or want to talk to a doctor or nurse urgently?

If you need to speak to a doctor or nurse about an urgent medical problem, please asked to be directed to a nurse.
Non-urgent messages, please leave a message and they will try to phone you back as soon as possible.
Test results and repeat prescriptions will not be discussed over the phone.

Realising Education and Access in Collaborative Health (REACH) Clinic

REACH is Australia's first student-run health clinic in partnership with Doutta Galla Community Health offering services in medicine, nursing and physiotherapy.
Managed by University of Melbourne's students and supervised by qualified professionals, REACH will recommence at Doutta Galla Community Health Kensington site in 2014.
REACH caters to all individuals - youth, families, seniors, migrants and refugees.
Download REACH Clinic brochure [PDF 611KB]

Cost

The Day Practice
All clients who are eligible to receive Medicare Benefits will be Bulk-Billed. Please bring your Medicare Care and, if applicable, your Health Care Card with you to each visit. Go to costs within our practice

The After-Hours Medical Service
This is a mixed billing service and bulk billing will be available for eligible clients such as pensioners, health care card holders and clients who may be experiencing hardship. Bulk-billing is determined at the discretion of the doctor. Clients are required to bring their Medicare Care card and, if applicable, their Health Care card to present to the receptionist at each visit. Private billing fees are based on the recommended rates for general practice and determined by the complexity and time of the consultation.

How to make an appointment with medical practitioner/nurse

Friendly Doutta Galla Receptionist

You can make an appointment with your doctor at Doutta Galla, by phone or in person.

Daytime Consulting Hours:
8.30am - 6pm Monday to Friday.

After-Hours Consulting times:
6pm - 10pm Tuesday

You can reach a Medical Practitioner at other times by phoning a Locum Service on: 13 2660.

12 Gower Street, Kensington.
Closed weekends and public holidays.

Urgent medical problems can be dealt with immediately, but emergencies should be dealt with by the emergency departments and services listed below.
For an urgent medical problem Phone: 8378 1600

Home visits

Home visits are made for those clients who live in Kensington only. Appointments are made for home visits.
Requests for home visits for regular patients with transport difficulties are best made before 10am

Other medical services at Doutta Galla Community Health

1) The Royal Women's Hospital holds antenatal clinics each Tuesday morning at Doutta Galla. One of these clinics is held at the Kensington Medical Clinic at 12 Gower Street Kensington and the other is at the Doutta Galla Moonee Ponds site at 7 Chester Street Moonee Ponds. Women are able to attend the clinics for pre-natal care during a pregnancy and then attend the Royal Women's Hospital for the birth of the baby.
Appointments can be made through reception at Kensington on 8378 1600 or reception at Moonee Ponds on 9377 7100.

2) Royal Children's hospital -Community eczema program operates from our Kensington site each Thursday morning.

Privacy and confidentiality

Doutta Galla is committed to ensuring the privacy and confidentiality of all client information. Doutta Galla has strict policies about who can see and access a client’s information. Doutta Galla keeps a client’s name and contact details on their consumer record. Other details such as a client’s care plan and information about their health are recorded each time they visit.

Who else sees client information?
Staff will only access and share information if they are directly involved in the client’s ongoing care. Otherwise, Doutta Galla only releases information about a client if they agree or if required by law, such as in a medical emergency.

How much control do clients have over their information?

Clients have a say in what happens to their information. Doutta Galla relies on the information that the client gives to help provide the right care. If the client decides not to share some of the information or restrict access to their consumer record, this is their right, but it may affect Doutta Galla’s ability to provide the client with the best possible services. The client should talk to Doutta Galla if they wish to change or cancel the consent.

How is a client's information protected?

Doutta Galla is committed to protecting the confidentiality of a client’s record. The privacy of a client’s information is also protected by law. Doutta Galla treats client information in the strictest confidence and stores it securely. Clients can request access to their information and ask for it to be corrected if necessary. This information is supplied by the Go to Department of Human Services website.

For more information on privacy please Go to our privacy policy page

Emergency medical care

Emergency medical care is not offered at Doutta Galla Community Health service; but can be offered by phoning the following

-Ambulance 000
-Royal Melbourne Hospital 9342 7393
-Royal Children’s Hospital 9345 5522
-Royal Melbourne Dental 9341 1000
-Nurse-on-Call (telephone) 1300 60 60 24
-Life Line (24-hour telephone counselling care) 13 11 14

Medical brochure

Download the medical services brochure [PDF 1.84MB]

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